Using Voicemail

Using Voicemail   For Grandstream GXP 21XX  A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a voicemail message is waiting. Meanwhile, a message box symbol will show in the front of the specific account. Access Your Voicemail: 1 - Lift … [Read more...]

Set up New Office and Save Money

We Can Help You Set Up New Office and Save You Money Setting up a new office can be a daunting job. We can help you do most of the IT setup while you concentrate on your business operation. Specifically we offer the following services: 1. Find the BEST Internet offers for you. Free … [Read more...]

Asterisk Call Forwarding and Feature Codes

Asterisk Call Forwarding and Feature Codes   PBX Call Forwarding functionality is the ability of a phone or client to forward calls to external numbers.   To activate call forward: Dial * 72 1. Listen for voice prompt. 2. Dial the desired telephone number you wish your calls … [Read more...]

Asterisk “Do Not Disturb (DND)” and Feature Codes

Using “Do Not Disturb (DND)” Feature PBX Do Not Disturb or DND functionality is the ability of a phone or client to ignore any incoming calls. The phone is taken off-hook or sends a signal to the PBX stating it is busy, and not available for calls. The call is then handled by the method programmed … [Read more...]

How To Find IP Address on Your Phone

How To Find IP Address on Your Phone If the phone is properly connected to a working Internet connection, the IP address of the phone will display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. For Grandstream … [Read more...]

How to set up a softphone account?

How to set up a softphone account? The softphone performance has a huge dependency on the network connection and the computer’s own performance. It is suggested that you connect your computer to a wired connection instead of Wi-Fi connection. A Wi-Fi connection could result in … [Read more...]

New Feature – Receive Incoming SMS

Receive Incoming SMS at Your Incoming Number We are excited to announce a new feature – Receive Incoming SMS at Your Incoming Number! FREE until 12/31/2016. $4.95 per month afterward for unlimited incoming messages Each SMS is limited to 160 characters. Incoming messages will be … [Read more...]

The Hidden Cost of Your Company Phone System

The Hidden Cost of Your Company Phone System If you are paying $300 a month on your business phone system, I can cut your bill down to below$150. If you are paying $400, I can cut your bill down to below $200. In most cases, I can bring you more than 50% savings. How could I do that? That’s … [Read more...]

Feature Codes

Feature Codes for FreePBX Based System                                              Internal Call Ext. Number + SEND Outbound Call 9 + XXX XXX XXXX In-Call Blind Transfer ## + Ext. Number In-Call Attended Transfer *2 + Ext. Number Disconnect In-Call … [Read more...]

VoIP Call Monitoring

VoIP Call Monitoring Call Monitoring lets you monitor a current call on any extension without call interruption or intervention. Call Monitoring has three modes: Listen mode allows the monitor to enter an existing conversation silently without interrupting the ongoing call; neither the … [Read more...]

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